> ## Documentation Index
> Fetch the complete documentation index at: https://codebeans-customer-cart-manager.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Get help

> How to contact the Codebeans support team, and what to include so we can help quickly.

> **[Email Codebeans Support](mailto:support@shopylyst.com)**
>
> [support@shopylyst.com](mailto:support@shopylyst.com)

## Include these details

The more of these you include, the faster we can help:

**1. Your store**

Your `.myshopify.com` address — for example `acme-outdoor.myshopify.com`.

**2. What happened**

What you did, what you expected, and what happened instead. Exact error messages help a lot.

**3. Where it happened**

The page in the app, or a link to the storefront page. For a specific cart, include its **Cart ID**.

**4. Your theme**

For widget problems, your theme's name and version (shown in **Online Store → Themes**).

**5. Screenshots**

A screenshot or short screen recording is often worth a thousand words.

> [!NOTE]
>
> Stores on the **Enterprise** plan receive priority support.

## Before you write

Many questions are answered in these pages:

> **[Troubleshooting](https://codebeans-customer-cart-manager.mintlify.site/help/troubleshooting.md)**
>
> Widget, tracking, email and draft order fixes.

> **[FAQ](https://codebeans-customer-cart-manager.mintlify.site/help/faq.md)**
>
> Quick answers to common questions.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.