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When you create a token, you choose which of these tools it can use. An assistant can only see the tools its token allows.

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Read tools

These tools only look at data — they never change anything in your store.
Your active plan and features, this month’s usage against your limits (tracked carts, draft orders), cart counts (live, today, abandoned, ordered, archived), total cart value, and a summary of your widget setup.
Lists carts using the same views as the dashboard — all, carts, live (last 30 minutes), today, week, abandoned (inactive over 1 hour, not ordered), archived, or browsing. Supports search by Cart ID or customer name/email, and pagination.
Everything about one cart: items and totals, customer and address, checkout/order status, your notes, contact history, linked draft order, and the activity feed (if your plan includes it).
Totals for sessions, carts, cart value, orders, order value and cart-to-order conversion over the last 1–90 days (default 60), with a day-by-day breakdown. Needs a plan with Analytics.
Lists the app’s draft orders with their cart, customer, item count, total, Shopify sync status, and where you are against your monthly draft order limit.
The full editable state of one draft order — items, attributes, note, tags, metafields, customer, totals, sync status — plus your store’s draft order metafield definitions.
Searches your catalogue for product variants (title, SKU, price, availability, image) or your customers (name, email, country), so the assistant can use real products and customers when building a draft order.
A summary of your configuration: widget template, audience, pages, Cart ID format, popup and support form, and email notification settings. SMTP passwords are never returned.

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Write tools

These tools make changes. Good assistants confirm with you first — but only give write tools to tokens you trust.
Adds an entry to a cart’s contact history — Customer contacted us or We contacted customer — with optional notes. It appears on the cart in the app just like one your team logged.
Turns a cart into a real Shopify draft order — the same as Convert to Draft Order in the app — and returns a link to it in Shopify admin. Needs a plan with draft orders and counts towards your monthly limit.
The full draft order builder, step by step:Needs a plan with draft orders; creating a draft counts towards your monthly limit.

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Example prompts